How to Make a Claim on Dodge Journey Recalls
Dodge Journey recalls by NHTSA or Dodge itself can create inconveniences for you as a car owner, but a recalled problem is better than an ignored one.
Tens of millions of motor vehicles are recalled every year in the US. In 2019 alone, at least 39 million cars were taken off the roads after they were found to be dysfunctional in one way or another.
If your Dodge Journey was recently recalled, you probably understand the struggles it comes with. Claiming a recall on your own may be time-consuming and eventually yield no fruit. However, DoNotPay can help you claim refunds, repairs, or replacements of your Dodge Journey recall in no time.
What Is a Dodge Journey Recall?
A is issued when Dodge or NHTSA finds out that the vehicle (or its parts) fails to meet the minimum standard requirements or poses a great safety risk.
In case of a recall, Dodge is expected to fix the car problem through a repair, refund, or replacement at no cost.
What Should I Do if My Dodge Journey Gets Recalled?
Finding out that there's an issue with your Dodge Journey can create worries, but knowing what to do upon a recall may ease your tension.
Once your , your top priority is to get it fixed. NHTSA states that the law mandates to choose three options of solving the issue:
Repair | Which is done at no cost to you. |
Replacement | Where Dodge will give you a similar car or model. |
Refund | Whereby Dodge refunds the buying price of the vehicle after deducting depreciation costs. |
In case you had already paid for repairs of a recalled problem, Dodge should reimburse the service costs. But for any of these options to be valid, you must file a claim that explains your particular request and send it to Dodge to process the claim request.
How Do I Claim a Dodge Journey Recall?
As a Dodge Journey owner, it is your responsibility to ensure that the car has met all the minimum requirements for safety and performance.
Once you discover that Dodge or NHTSA has recalled your car, it's upon you to take action by filing a claim and following through till you receive your compensation. However, before you file one, ensure you
- Contact Dodge on their recall hotline (800) 853-1403 for more details. Dodge usually notifies you if your car is included in an open recall. You could also key in your vehicle information number at the Dodge Recall Information website to get a full report of your car's recall status.
- After your car recall, Dodge will tell you whether it's safe to drive it to them. If not, you can incur the repair costs and receive reimbursement later as agreed in your Vehicle Service terms and conditions.
- If you claim for a repair and need it done at your dealer's, you will need to provide a Vehicle Service Agreement and keep all the receipts as proof of payment. You'll then mail them to Dodge and wait for a maximum of 30 days for reimbursement.
How Do I Make a Dodge Journey Recall Claim With DoNotPay?
Making a claim for your Dodge Recall on your own can be exhausting because of the many steps you'll have to go through. If you're struggling to make your dodge recall claim, DoNotPay will help you with the whole process.
Through DoNotPay's recall product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, we can make sure that your request gets delivered to the right people.
Here's how the Product Recall Claims product works:
- Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
- Tell us how you found out about the recall.
- Choose whether you want a refund, repair, or replacement.
- Upload photographic evidence of your purchase and the product if you still have it.
- Choose whether you have the capacity to return the item or not.
And that's it. DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued or the next steps in getting the item repaired.
Aside from Dodge Journey recalls, you can use DoNotPay to file for claims on recalls of:
Why Use DoNotPay to Claim a Recalled Dodge Journey
Claiming a request, refund, or replacement for a recall from a big company as Dodge can be daunting and discouraging, especially if you're doing it yourself. But, with the help of DoNotPay, your claim will be successful within a shorter period.
Besides, DoNotPay is:
- Fast: DoNotPay gets to Dodge faster than you would have done on your own.
- Easy: All you need is to submit the necessary details and let DoNotPay do the rest.
- Successful: DoNotPay will ensure that your car recall claims are responded to.
Final Call
Motor vehicles are recalled to tackle a widespread safety issue. If your , take the necessary actions and file for a claim. Check out DoNotPay's Recall Product Page to get the solution you need.