A Step-by-Step Guide to Deleting Bad Facebook Reviews

Remove Negative Reviews & Photos A Step-by-Step Guide to Deleting Bad Facebook Reviews

A Step-by-Step Guide to Deleting Bad Facebook Reviews

Even when you don't love a particular review of your product, you shouldn't be too quick to delete it. There are times, however, when it makes sense to look into how you can .

When reviews are fake, abusive, or harmful, they should not remain posted, particularly if they're featured prominently. Though dealing with this situation may sound daunting, DoNotPay's Remove Negative Reviews and Photos product can walk you through the steps for deleting reviews the easy way.

Can I Delete Fake Reviews on Facebook?

Sometimes the question isn't so much if you can as to whether you should.

What to Consider Before Trying to Get a Facebook Trusted Review Taken Down

Facebook reviews are incredibly important for your business. Everyone from grade-schoolers to great-grandparents uses Facebook, so if your business doesn't have a presence there, you're leaving money on the table. No matter what demographics you're trying to reach, a significant chunk of your dream audience is on Facebook, where they're sharing shopping recommendations with friends and perusing reviews written by strangers. (ReputationStacker)

Because so many people are on Facebook, it makes sense that Facebook reviews hold incredible sway. Seeking honest and trusted Facebook reviews is a no-brainer. But what happens when those reviews don't turn out as positively as you might have hoped? Should you seek to have them taken down?

Not every person loves every product or service. This is only natural. Therefore, some negative reviews are inevitable. Reviews that are abusive, harmful, or obviously fake, however, are another matter entirely.

When Facebook Will Take Down Reviews

Understanding when/why Facebook deletes reviews is important.

Facebook considers the following situations as grounds for deleting a review:

  1. The review is posted from a fake account.
  2. The review violates your privacy or threatens your safety.
  3. The review goes against any of Facebook's other community standards.

If you believe the review in question breaches these standards, you are right to appeal for its removal. Fortunately, you don't have to figure out how to take care of this matter on your own. DoNotPay is here to help.

How to Flag/Report a Fake Facebook Review

Anyone can flag a Facebook review. You can do this either with your business Facebook page or your personal Facebook account.

  1. Log into Facebook.
  2. Navigate to the questionable review.
  3. Click the three dots in the upper right-hand corner of the review.
  4. Choose either "find support" or "report."
  5. Follow the prompts to complete your flag.
  6. Wait for Facebook to act.

If Facebook determines that the review violates its standards, it will be removed. The amount of time this process takes will vary from case to case.

Why You Should Report Fake Facebook Reviews

When you do business with Facebook, rating matters. If you don’t protect your business from slanderous reviews you could lose your reputation and your livelihood. You should report fake reviews to

Provide accurate feedbackMaking sure the information that the wider world receives about your business is fair and accurate.
Protect your business from slanderPeople will get the wrong impression about who you are and how you operate if you are constantly bombarded by fake reviews that make your business appear a certain way.

How to Disable Reviews on Facebook

As a seller or business owner, you always have the option to disable reviews on your page. You can do this either temporarily or permanently.

By navigating to your Settings page, you can easily toggle your reviews to "Off." Just remember to click "Save" after you have made your changes, and you will be all set.

Remember, though, that Facebook reviews can be a powerful tool to help consumers find your product(s) and services(s) and help potential customers make decisions about you and your business. Be very careful about this decision, and make sure you're not getting caught up in the heat of the moment in response to a single bad review.

In the grand scheme of things, a few negative reviews here and there are unlikely to have a seriously negative impact on your business. However, if the review does warrant removal, DoNotPay is here to help you handle the matter quickly and effectively.

How to Remove Negative Reviews With DoNotPay

 is not a matter to take lightly. However, if it is necessary, DoNotPay can help you take care of it. 

Here's all you have to do:

  1. Select which platform the review was posted on.


  2. Enter the url to the review and upload a photo to help us identify it.


  3. Indicate why you want to report the review and also provide a detailed description.


  4. And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.

Your work here is done.

DoNotPay Makes It Easy

Negative online reviews can be challenging to handle, but DoNotPay makes understanding the process easy. Our products work across a wide range of platforms.

Of course, these aren't the only kinds of issues DoNotPay can help you with. We also have features that can assist with:

Join DoNotPay to remove bad Facebook reviews instantly!

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