Ways to Report Animal-Related Issues with Cumberland County Animal Control

How to Report an Animal-Related Injury with Cumberland County Animal Control

Getting an animal-related injury is one of the most frightening things you can encounter. Whether it's a bite, scratch, or sting, animal-related injuries can cause grievous physical and psychological harm. You need to file a complaint regarding such injuries with the relevant authorities. 

Unfortunately, is a long, tedious process. You have to appear physically in the Animal control unit, bearing the required documents. You have to follow up on the process to ascertain compensation. 

DoNotPay provides you with a platform where you can report your animal-injury hassle-free successfully with just one click of a button.

About Cumberland County Animal Control Center

 officers respond to any complaints about animals within the county. You can also file a complaint through the Cumberland County Health Department.

For animal-related injury emergencies, call 911 for immediate assistance. The emergency responders will provide you with primary care for your injuries.

The Cumberland County animal control center offers a variety of animal services. These services include;

  • Pet adoption
  • Lost and found services
  • Volunteering program 
  • Rabies vaccination 
  • Wildlife calls
  • Euthanasia of community cats 

Cumberland County Animal Control Center Location, Hours, and Contact Details

The Cumberland County Animal services are open from Monday to Saturday.

Pet Adoption and Drop-off

  • Monday – Friday, 11 am – 5:30 pm
  • Saturday, 1 pm – 5 pm on Saturday

Over-the-Phone Reports

  • Monday – Friday, 9 am – 5 pm
  • Saturday, 10 am – 5 pm

Routine Field Services

  • Monday – Friday, regular office hours
  • Saturday, 10 am – 5 pm

After the official hours, you should access the emergency services via 910-323-1141 or 911.

The table below summarizes the Cumberland County Animal Control Center address and contact information.


4704 Corporation Drive

Fayetteville, NC 28306

Phone Number






Cumberland County City Dog Bite Laws

According to the North Carolina General Statutes, Chapter 67, Section 67-4.4, Cumberland County law holds the dog owner liable for dog bites and any other injury caused by their pets. You do not have to prove pet negligence if the injury is severe. 

It is illegal for dog owners to leave their pets unattended unless confined. It is also illegal to allow a dog to wander off the owner's property unless leashed or accompanied by a human. 

Violation of the dog laws is charged as a Class III misdemeanor, which calls for a 200 USD fine or an equivalent of 20 days in jail.

The dog-bite laws, however, do not apply if the dog in question is one of the following;

  • Law enforcement officer's dog on duty
  • Injuries sustained by a domestic animal, with the dog playing guard
  • Injury sustained by a trespasser on the dog owner's property 
  • Dog in self-defense stance; from abuse or violation to the proprietor

What to Do if You've Been Bitten by an Animal in Cumberland County

If you're the victim of a dog bite in Cumberland County, you should report to the county's health department or the CCAS within the first 24 hours of the injury. You should be able to identify the attacking animal. 

The animal officers will put the attacking dog or the injured one in quarantine for ten days minimum for the bite.

How to Report an Animal-Related Injury on Your Own

Residents of Cumberland County can report animal-related injuries in one of two ways.

1. Report Your Animal-Related Injury via Phone Call to CCAS

Call CCAS helpline at 910-323-1141 to file a complaint. Give clear information to the officer on the receiving end and provide the following details:

  • The type of injury
  • The cause of the injury
  • The location where the incident took place
  • How the incident occurred
  • Any other information pertinent to the injury

If the call directs you to a voicemail, leave the following details:

  • Your name
  • Address
  • Contact
  • Nature of your complaint
  • Animal's owner address (if  known)

One of the animal officers or customer service representatives will get back to you once your message is reviewed.

2. Report Your Animal-Related Injury In-Person

Visit the animal control offices located at 4704 Corporation Drive, Fayetteville, NC 28306. The office receptionist will direct you to an animal officer who will help you file your animal injury complaint.

Give all the information to the officer as prompted. After recording your case, the officer might ask you to accompany him to the owner of the dog for further assessment. 

How to Report an Animal-Related Injury With the Help of DoNotPay

Why go through the long process of reporting an animal-related injury when there's a better and more accessible alternative?

If you want to report an animal-related injury but don't know where to start, DoNotPay has you covered in 3 easy steps:

  1. Search "animal" on DoNotPay, find the Animal Control product, and select whether you've sustained a physical injury.

  2. Select whether you would like to report this incident to your local government agency, or demand compensation from the pet owner.

  3. Tell us more about the incident, including when and where you were injured, a description of the animal that caused the injury, and the contact information for the pet owner (if known).

And that's it! DoNotPay will file the demand letter or government report on your behalf with your incident details! You should hear back from them directly with further questions/confirmation regarding your demands. 

Why Use DoNotPay to Report an Animal-Related Injury

DoNotPay is a platform that offers easy, fast, and reliable services in filing complaints about animal-related injuries. You do not need to go through the tedious physical filing process while the solution is one button-click away. DoNotPay also works across all cities and states. Need to report an incident in another state? Check out a few of the other cities and states we serve:

DoNotPay will not only help you , but also send a demand letter to make sure you're compensated for your injuries. Sign up today to enjoy the other DoNotPay services including:

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