CRS Debt Collectors: Why You Might Not Need to Pay

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3 Reasons Why You Might Not Have to Pay CRS Debt Collectors

Statements on their website indicate that Credit Resource Solutions (CRS) promises they will do everything they can to assist debtors in resolving their debt quickly and easily. Still, this debt collection company has gained a reputation in some circles for calling and texting people repeatedly until they agree to pay, even threatening legal action if they are unable to pay right away.

Luckily, DoNotPay's Debt Help UK product can help you determine if you actually owe a debt and even help you put a stop to harassing phone calls. You , read on to discover how it works.

What Is CRS?

is a debt recovery business that is authorized and regulated in the UK by the Financial Conduct Authority (FCA.) The agency collects debts on behalf of its clients, who are businesses that provide loans, products, or services on credit and have not been repaid by the consumer.

Unlike debt-purchasing companies, CRS does not purchase the debt but rather contracts with other companies to collect debts on their behalf. The company has the authority to:

  • Contact you during reasonable hours to discuss your debt and repayment options.
  • Continue contacting you until you agree to a repayment solution, provided they are not attempting to contact you multiple times a day.
  • Take you to court if you do not respond to their letters or arrange a payment plan.

cannot have you arrested, and can only take your vehicles or other assets if they're secured to a loan that one of the company's clients is attempting to collect.

3 Reasons Why You Might Not Have to Pay CRS Debt Collectors

Being contacted by creditors and debt collectors can be an overwhelming situation to find yourself in, particularly if you don't have the money to repay the debt. However, there are certain reasons why you might not have to pay debt collectors from CRS. Here is a look at three of those reasons.

  1. You Don't Owe the Debt
Before admitting to owing a debt over the phone or agreeing to a repayment plan, you should first ensure that you even owe the debt. You can do this by requesting a written validation of the debt in writing. After reviewing the information about the debt, if you believe it does not belong to you, you can file a debt verification request from the original creditor, which requires them to provide evidence of your original credit agreement.
  1. They've Used Misleading or Aggressive Tactics to Collect
  • Debt collectors are barred from taking certain actions when attempting to obtain repayment of the debt, including:
  • Calling people about their debts at odd hours or multiple times a day.
  • Telling people they are committing a criminal offense because they are unable to pay their debt.
  • Misleading people into thinking legal action is being taken against them in order to pressure them to pay.
  • Contacting debtors via social media, such as Facebook or Twitter.
  • Telling other people, such as neighbors, family members, or employers about the debt.
  • Convincing a consumer to pay a debt without providing proof that they owe it.

If you've experienced harassment or other unacceptable behavior from credit collectors, you can either send a demand to the debt collector, telling them to stop contacting you or face legal action.

You can also file a complaint against the debt collector with a governing body, such as the FCA or Financial Ombudsman Service, who will investigate the complaint and work with the debt collector to resolve the issue. Resolutions can sometimes include compensation for the consumer.

  1. The Debt is Old
The statute of limitation for most types of debt in the UK is six years, including the following:
  • Credit or store cards
  • Personal loans
  • Arrears for gas or electric charges
  • Council tax arrears
  • Rent arrears
  • Payday loans
  • Overdrafts
  • Once your debt is six years old, debt collectors are no longer permitted to pursue you for repayment.

Two considerations to be made when verifying your debt include:

  1. If the creditor verifies the debt, then you likely will be required to pay it.
  2. If the debt is close to expiring, it is often recommended that you simply let the statute of limitations run rather than seeking verification.

Stop Debt Collection Harassment in 3 Easy Steps with DoNotPay

While debt collectors — whether they're the original creditor, a debt-purchaser, or a third-party collection company like CRS — are permitted to make contact with those who owe money until repayment is made, they're asked to stop contacting the consumer, or the debt is statute-barred, they are not permitted to harass you. DoNotPay's Debt Help UK product can help you stop debt collection harassment in three simple steps:

  1. Search "debt collection" on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

That's it. Once you choose the course of action you wish to take, DoNotPay will handle the rest.

Stopping debt collection harassment can make life a bit more peaceful for you. To learn about the other products DoNotPay offers, and how they can help you save time, effort, or even money, sign in or sign up today.

Beyond CRS Debt Collectors You Might Not Wish to Pay

Remember, DoNotPay works for any collection agency. In the UK, we do a lot of work with:

And there are hundreds of other ways you can use DoNotPay. Sign up today!

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