How to Remove Comcast Debt Collection From Your Credit Report

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How to Stop Comcast Debt Collection

Having a Comcast collection account on your credit score can affect you in many ways. It can increase your insurance premiums, prevent you from accessing loans and make it harder to rent a home. Luckily, you can stop and permanently remove them from your credit report.

But removing Comcast collections from your credit report is not as easy as it sounds. You'll need to request all communication in writing, write a debt validation letter, or negotiate a pay-for-delete agreement. In most cases, you'll need to hire a professional like DoNotPay and have them handle the entire process for you.

DoNotPay is a legal application that helps people resolve debt collection issues with a few clicks. We will not only help you file a debt verification request but also demand Comcast Collection to stop contacting you or report them to the CFPB. DoNotPay can also help answer questions like:

What Is Comcast Collections?

is a debt collections agency based out of Philadelphia, PA. It is part of Xfinity, a trade name of Comcast Cable Communications, LLC, and provides TV, wireless, telephone, and internet services.

Company Comcast Collections
Mailing AddressComcast

1701 JFK Blvd

Philadelphia, PA 19103

Phone Number(800) 934-6489
Email or Contact Form
FaxNot Available

Is Comcast Collections Legitimate?

Comcast Collections is legit. It will show as a 'collections' account on your credit report when you forget to pay a cable bill for a period, and your debt is sold to them. If you're getting calls from the collections agency, you need to take action.

Your Rights When Dealing With Comcast Collections Department

You have many consumer rights under the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA). These rights protect you against harassment by debt collections agencies like Comcast Collection. Here are some examples of things that Comcast Collections cannot do under the law:

  • Use coercion or physical force to get you to pay.
  • Hassle or harass you to an unreasonable extent.
  • Deceive or mislead you (or attempt to do so)
  • Discuss your debt with another person without your consent.
  • Take unfair advantage of any disability, vulnerability, or similar circumstances affecting you.
  • Call you before 8 AM or after 9 PM.
  • Pressure you into paying without question, yet you have up to 30 days from first contact to act at it.
  • Misrepresent the debt's legal status, amount, or character.

How to Respond to Comcast Collections

You likely have a pending debt when Comcast Collection reaches out to you. So, it's best not to ignore them. If anything, you need to act fast to remove the negative entry from your credit report, so you don't suffer in the future. Here's how to respond to Comcast Collections:

  1. Understand your rights, so you don't end up falling prey.
  2. Validate the debt and ensure it's yours and that all details are accurate.
  3. If you're unsure about owing a debt, double-check with the original creditor and discuss the accuracy and legitimacy of the debt.
  4. If you owe the debt and all information is accurate, pay the original creditor or Comcast Collections in full or installments.
  5. If the debt is not owed and inaccurate, dispute with the original creditor and demand deletion of Comcast collection from your credit report.
  6. If you find out that the debt collector is a fraud, don't respond and report them to BBB and state regulators. You can also mark the number as spam.

How to Remove Comcast Collections From Your Credit Reports

Sadly, having a Comcast collections account on your credit report may hurt your credit score unless you have it removed. But the good news is that you can easily remove it with the following steps:

  1. Don't panic and don't pay: Frustration won't help solve the problem. It will only push you to pay, even if it does nothing to delete Comcast Collections from your credit report. Instead of paying, move on to the next step.
  2. Have all communications in writing: Call back and tell your Comcast Collections representative that you only wish to communicate in writing going forward as it's your right under the FDCPA. This will stop the frustrating calls to your home or work.
  3. Write a debt validation letter: Next is to write a letter asking Comcast to prove that the debt is yours. If Comcast fails to prove that the debt is yours, they'll have to stop all communications and remove the collection account from your credit report. Be sure to send you a validation letter within 30 days of your first contact with the collections company.
  4. Negotiate a payoff: if the debt is indeed yours, and Comcast proves it, you can negotiate for the deletion of the negative items. You can offer them up to 50% of the balance due in exchange for deleting its collection account from your credit report with all three credit bureaus.
  5. Hire an expert: If you don't want to deal with Comcast Collections or are having a hard time doing so, you might want to consider working with DoNotPay.

Stop EOS Debt Collector with the Help of DoNotPay

Having a collection account on your credit report can be unsettling. However, it would help if you didn't let that worry and anxiety build up. DoNotPay can help you stop Comcast debt collection and answer any burning questions that you might have. We will verify that debt is valid and that Comcast uses legal ways to collect the debt. Otherwise, we may help you file a complaint to the CFPB. All you have to do is:

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to the CFPB.

And that's it! Once you choose the course of action you want to take, DoNotPay will handle the rest. We'll deliver your request directly to the debt collectors via first-class mail or file your complaint automatically with the CFPB so that they're no longer able to use unfair debt collection practices.

Why Use DoNotPay to Stop EOS Debt Collector

DoNotPay makes the process of stopping Comcast debt collections:

  • Easy - No need to spend hours learning about your rights and how to draft letters, etc.
  • Fast - DoNotPay already has systems in place and will help you stop Comcast Collections with a few clicks.
  • Successful - You can rest easy knowing Comcast Collections stop contacting you.

DoNotPay Works Across All Companies/Entities/Groups with a Click of a Button

There's no need to muddle on your own. DoNotPay takes the stress out of the process and helps you stop Comcast debt collection with a click of a button. We will also provide insights into topics like:

What Else Can DoNotPay Do?

Stopping debt collection agencies is not the only thing that DoNotPay does. We can also help resolve other issues like:

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