How to Protect Yourself From the Aggressive Tactics of CBE Debt Collection

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How to Successfully Stop CBE Debt Collection

Harassing letters and calls from does more than add to your stress levels. It can lead to invasion of privacy, marital instability, personal bankruptcies, and job loss. The Fair Debt Collection Act allows debt collectors to attempt to collect or verify debts. It, however, doesn't tolerate harassment.

If your creditor calls too often, sends harassing text messages, threatens violence, or uses obscene or profane language, you can take legal actions to stop them. But the process can be overwhelming and confusing if you don't know the proper channels to follow. DoNotPay can take the stress out of the process and help you stop debt collection with a few clicks of a button.

DoNotPay is a robot lawyer that fights corporations and sues anyone at a press of a button. We will help you stop debt collection and provide insights into related matters, so you're familiar with what you're dealing with. For example, we'll show you how to negotiate with debt collectors, deal with debt collectors and send a dispute letter to a debt collector.

What is CBE Group?

is a call center services company that specializes in debt collection. It's based out of Cedar Falls, IA, and collects debts for the government, healthcare, higher education, utilities, and telecommunications. CBE Group collects:

  • Tax debt
  • Student loan
  • Credit cards
  • Phone bills
  • Cable bills
  • Medical bills
  • Utility bills
  • Other government-related debt

Below is their contact information:

CompanyCBE Debt Collection
Mailing AddressCorporate Headquarters

1309 Technology Parkway

Cedar Falls, IA 50613

Phone Number1-800-925-6686
Email or Contact Form
FaxNot Available

CBE also has locations in Clarksville, TN, New Braunfels, TX, and Taguig City Metro Manila, Philippines.

Is CBE Group Debt Collection Legitimate?

is a legit company that does first- and third-party collections for private and government entities. It's accredited with the Better Business Bureau and has been a member since 1992. If CBE calls you, they believe that you owe a debt somewhere in your payment history. At this point, they're probably on your credit report as a 'collections' account. If there is an error, DoNotPay can help you dispute it.

Your Rights When Dealing with CBE Group

The FDCPA protects consumers from harassing, abusive, or unfair debt collection practices. Meaning, CBE Group cannot legally:

  • Call you before 8:00 AM or after 9:00 PM.
  • Call you at work if you've told them in writing or verbally that your employer does not allow you to get such calls at work.
  • Pressure you into paying without question – you have 30 days from first contact to act on it.
  • Tell a third party that you owe money.
  • Lie about the amount you owe.
  • Use deceptive methods to collect a debt from you. Like they cannot claim that you'll go to jail if you fail to pay your debt or threaten to garnish, seize or sell your wages or property unless legally allowed to do so.

How to Respond to CBE Group

It's easy to want to ignore calls or letters from the CBE Group. However, that won't resolve a thing. Besides, there are things you need to respond to fast – like when there are errors, etc. Delays can only complicate the situation. With that in mind, here's how to respond to the CBE group.

  1. Know your rights: debt collectors are known to use several tactics to pressure people into paying without question. Understanding your rights can help ensure you don't fall prey.
  2. Ensure the debt is yours: it's not uncommon for a debt collector to contact you about a debt that's not yours. So, before responding, check to confirm that all the debt information is accurate.
  3. If unsure about owing a debt: contact the original debtor to discuss the accuracy and legitimacy of the debt. Don't pay the collection agency by phone or gift cards.
  4. If the debt is yours and is accurate: contact the original creditor and pay the debt in full or set up monthly payments. Alternatively, you can pay CBE Group.
  5. If you establish the debt collector is fraudulent: don't reach back, report the fraud to BBB and state regulators and mark the phone number as spam.
  6. If the debt is inaccurate and not owed: dispute the debt with the original creditor and demand the removal of the account from the collection. You can also dispute the collection account on your credit report. Consider legal help if collection activity continues.

How to Remove CBE Group From Your Credit Report

Once you are in debt and the original creditor sends you to CBE Group, you'll have the collection account on your credit report. Sadly, the account doesn't disappear even after you pay. So you have to remove it by doing the following:

Submitting a debt validation letter to CBE Group

Disputing CBE Group's claim is one of the easiest ways to remove the collection account from your credit report. That's because most collection agencies don't always have enough validation that you owe or don't owe the amount they claim. Without proof, CBE Group cannot be on your credit report.

Negotiating account's removal

If you cannot dispute the debt in your credit report or CBE manages to validate it, you can try to negotiate payment. Like other debt collection agencies, CBE Group will likely be willing to accept payments that amount to a fraction of what you owe. Make sure you have this agreement in writing, as it might come in handy in case of a breach.

Work with third-party companies

If you're still having a hard time removing the collections account from your credit report, you may want to employ the assistance of DoNotPay. DoNotPay brings years of experience to the table and will care for all the disputing and negotiating for you.

Stop CBE Group With the Help of DoNotPay

Having your account sent to collections can be stressful. But you have rights and options when going through the process. DoNotPay can contact CBE Group, so you don't have to. We will also help you figure out what to do and ascertain that CBE Group uses legal ways to collect the debt. If not, we will file a complaint for you. All you have to do is:

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to the CFPB.

And that's it! Once you choose the course of action you want to take, DoNotPay will handle the rest. We'll deliver your request directly to the debt collectors via first-class mail or file your complaint automatically with the CFPB so that they're no longer able to use unfair debt collection practices.

Why Use DoNotPay to Stop CBE Debt Collection

DoNotPay streamlines the entire process and makes it:

  • Easy: Negates the need to spend hours determining which letters to write or how to write them.
  • Fast: You don't have to file tedious forms or track all steps involved to stop CBE debt collection.
  • Successful: You can relax knowing you'll stop CBE debt collections.

DoNotPay Works Across All Companies/Entities/Groups with a Click of a Button

Try DoNotPay now. DoNotPay will help you stop CBE debt collection and guide you through a series of questions like:

What Else Can DoNotPay Do?

In addition to solving debt collection problems, DoNotPay can help you solve a range of other problems across various industries, including but not limited to:

Sign up with DoNotPay today to take out the stress in dealing with debt collectors and any legal issue that you need to resolve.

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