Contact Cash Plus Customer Service UK the Easy Way
Cash Plus is a large financial institution with thousands of customers in the UK and abroad, so getting a customer service agent to answer your call is difficult. Thankfully DoNotPay can connect you with an agent using "Jump The Phone Queue." With this feature, DoNotPay will call the Cash Plus customer service number and wait in line until a live agent answers the call.
How to Contact Cash Plus Customer Service
The Cash Plus customer service team is available weekdays from 8 am to 8 pm and 8 am to 4 pm every Saturday.
To contact Customer service, use the following telephone numbers:
|Credit management team||0203 059 5784|
|Lost and found team||0330 024 0924|
|Business Partnership or Affiliate Arrangementsemail@example.com|
|Media and Press Enquiriesfirstname.lastname@example.org|
Before contacting the customer service team, visit the help centre to check whether the questions have been answered on the FAQ page.
How to Raise a Complaint With Cash Plus
Contact the Cash Plus complaints team if you have a formal complaint that the customer service team hasn't addressed.
To reach the complaints team, use either of the following ways:
1. Write a letter detailing your grievances and include your contact information. Then send the letter to:
Cashplus Complaints Department,
PO Box 5525,
Manchester, M61 0QS
2. Send an email to: email@example.com
Alternative Ways to Resolve Customer Service Complaints
If Cash Plus hasn't given you any satisfactory answer, you can contact an ombudsman. An Ombudsman is an individual appointed to review customer complaints about organizations.
Contact Financial Ombudsman about your issues using either of the following ways:
1. Write your letter and include your evidence, then mail it to the following address:
London E14 9SR
By landline- 0800 023 4567
By mobile- 0300 123 9 123
3. Write an email and attach all the relevant evidence, then send it to firstname.lastname@example.org.
An Ombudsman will receive your complaint and hear both your side and that of Cash Plus before making a final decision. You need to be patient since this process can take a long time.
If your case is justified, the Ombudsman will come up with a few recommendations that Cash Plus should follow. The recommendation could be either an apology or financial compensation; whichever the case, Cash Plus must comply. You can take the matter to small claims court and sue Cash Plus if you are not happy with the Ombudsman's decision.
Common Reasons People Contact Cash Plus Support
Cash Plus has a help centre because customer service is important to retain and attract customers. The customer service team is there to help customers answer questions they may have.
Here are some of the reasons why customers may contact the support team.
- Difficulty accessing a personal account
- Trying to get an overdraft
- Trying to activate the credit card
- Lost their PIN
- Manage an account
Cash Plus Corporate Address
Having Cash Plus corporate details is crucial for so many reasons. For starters, if you intend to file a lawsuit against them in small claims court, you must know where to send a demand letter.
Cash Plus Corporate contact information is as follows:
|Physical address||A1211, Barbican, London EC2Y 5AD, United Kingdom|
|Telephone||+44 330 024 0924|
Get in Touch With Cash Plus Customer Service Using DoNotPay
Having an issue with Cash Plus doesn't mean that they should waste your time and frustrate you by putting you on hold. Your issues should be resolved immediately, which is what DoNotPay promises.
DoNotPay will contact the Cash Plus customer service number on your behalf and wait in line. Once a customer service agent answers the call, DoNotPay will notify you so you can take over and explain your issues.
Follow these steps to skip the long queue and speak to a customer service agent:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you’d like to call.
- Click on the name of the company and have us do the work for you.
That's all you need, now sit back and wait for an agent to answer the call.
DoNotPay Can Help Resolve Customer Service Issues for Any Company
A study revealed by Talk to has shown that 80% of customers are put on hold every time they contact a business. The study, which was conducted on 500 consumers, revealed that 58% of them felt frustrated while 48% felt that calling a business was unproductive. You don't have to go through all this. We have helped various customers with grievances with different companies, and we can help you too.
Here are some of the companies we have helped jump the phone queue:
What Else Can DoNotPay Help You Do?
Besides connecting you to a Cash Plus customer service agent and helping you jump the long queue, we can also help you:
- Learn what a healthcare directive is
- Learn how to analyze various terms of services
- Demand compensation for animal-related injuries
- Get out of timeshare agreements
- Close bank accounts
- Transfer points and miles from different companies
DoNotPay will save you time, money and peace of mind. Sign up today to get the help you need.