The Best Way to Contact Cash Plus Customer Service

Jump the Phone Queue for Any Company The Best Way to Contact Cash Plus Customer Service

Contact Cash Plus Customer Service UK the Easy Way

Cash Plus is a large financial institution with thousands of customers in the UK and abroad, so getting a customer service agent to answer your call is difficult. Thankfully DoNotPay can connect you with an agent using "Jump The Phone Queue." With this feature, DoNotPay will call the Cash Plus customer service number and wait in line until a live agent answers the call.

How to Contact Cash Plus Customer Service

The Cash Plus customer service team is available weekdays from 8 am to 8 pm and 8 am to 4 pm every Saturday.

To contact Customer service, use the following telephone numbers:

UK03300240924
International+442071538940
Credit management team0203 059 5784
Lost and found team0330 024 0924
Business Partnership or Affiliate Arrangementspartners@cashplus.com
Media and Press Enquiriescashplus@cicero-group.com

Before contacting the customer service team, visit the help centre to check whether the questions have been answered on the FAQ page.

How to Raise a Complaint With Cash Plus

Contact the Cash Plus complaints team if you have a formal complaint that the customer service team hasn't addressed.

To reach the complaints team, use either of the following ways:

1. Write a letter detailing your grievances and include your contact information. Then send the letter to:

Cashplus Complaints Department,

PO Box 5525,

Manchester, M61 0QS

2. Send an email to: complaints@cashplus.com

Alternative Ways to Resolve Customer Service Complaints

If Cash Plus hasn't given you any satisfactory answer, you can contact an ombudsman. An Ombudsman is an individual appointed to review customer complaints about organizations.

Contact Financial Ombudsman about your issues using either of the following ways:

1. Write your letter and include your evidence, then mail it to the following address:

Financial Ombudsman

Exchange Tower

London E14 9SR

2. Telephone

By landline- 0800 023 4567

By mobile- 0300 123 9 123

3. Write an email and attach all the relevant evidence, then send it to complaint.info@financial-ombudsman.org.uk.

An Ombudsman will receive your complaint and hear both your side and that of Cash Plus before making a final decision. You need to be patient since this process can take a long time.

If your case is justified, the Ombudsman will come up with a few recommendations that Cash Plus should follow. The recommendation could be either an apology or financial compensation; whichever the case, Cash Plus must comply. You can take the matter to small claims court and sue Cash Plus if you are not happy with the Ombudsman's decision.

Common Reasons People Contact Cash Plus Support

Cash Plus has a help centre because customer service is important to retain and attract customers. The customer service team is there to help customers answer questions they may have.

Here are some of the reasons why customers may contact the support team.

  • Difficulty accessing a personal account
  • Trying to get an overdraft
  • Trying to activate the credit card
  • Lost their PIN
  • Manage an account

Cash Plus Corporate Address

Having Cash Plus corporate details is crucial for so many reasons. For starters, if you intend to file a lawsuit against them in small claims court, you must know where to send a demand letter.

Cash Plus Corporate contact information is as follows:

Physical addressA1211, Barbican, London EC2Y 5AD, United Kingdom
WebsiteCash Plus
Telephone+44 330 024 0924

Get in Touch With Cash Plus Customer Service Using DoNotPay

Having an issue with Cash Plus doesn't mean that they should waste your time and frustrate you by putting you on hold. Your issues should be resolved immediately, which is what DoNotPay promises.

DoNotPay will contact the Cash Plus customer service number on your behalf and wait in line. Once a customer service agent answers the call, DoNotPay will notify you so you can take over and explain your issues.

Follow these steps to skip the long queue and speak to a customer service agent:

  1. Open your web browser and sign up for DoNotPay.

     

  2. Type in Skip Waiting on Hold and select the product.

     

  3. Search for the company you’d like to call.

     

  4. Click on the name of the company and have us do the work for you.

     

That's all you need, now sit back and wait for an agent to answer the call.

DoNotPay Can Help Resolve Customer Service Issues for Any Company

A study revealed by Talk to has shown that 80% of customers are put on hold every time they contact a business. The study, which was conducted on 500 consumers, revealed that 58% of them felt frustrated while 48% felt that calling a business was unproductive. You don't have to go through all this. We have helped various customers with grievances with different companies, and we can help you too.

Here are some of the companies we have helped jump the phone queue:

What Else Can DoNotPay Help You Do?

Besides connecting you to a Cash Plus customer service agent and helping you jump the long queue, we can also help you:

DoNotPay will save you time, money and peace of mind. Sign up today to get the help you need.

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