How to Protect Yourself from Capita Business Services Debt Collectors

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How to Deal With Capita Business Services Debt Collectors

With financial pressures rising, more consumers are falling behind with their debt payments, and it's no surprise when a debt collection agency comes for you. If Capita Business Services debt collectors are chasing you, the pressure might include constant phone calls or even verbal threats. When a debt collector pressurizes and harasses you over a debt, they're violating your rights as a consumer. Fortunately, with DoNotPay, you can protect yourself from such unfair debt collection practices.

DoNotPay can help you manage by helping you verify whether they are compliant with the Financial Conduct Authority's fair debt collection guidelines. We can also help you determine the best action to help you protect yourself from unfair collection practices.

Who Are Capita Business Services Debt Collectors and Why Are They Calling?

is a debt collection company that works as a part of the Capita Plc group. The company's headquarters is based in London, UK. So, are you receiving calls from 08702407341, and why are they calling you? Calls from 08702407341 are from Capita Business Services Ltd.

Some of the reasons why you might be getting called include:

  1. To ask you to pay off your debt
  2. To validate your debt, let you know how much you owe and the creditor you owe
  3. To harass you into paying your debt

You're probably going to receive endless calls if you haven't paid your debt. The have an automated call technology, making it harder to ignore the calls. However, receiving endless calls is a form of harassment, and you can file a complaint.

Capita Business Services Debt Collectors Contact Information

Are you receiving harassment from Capita Business Services debt collectors? If so, do you want to solve your customer service complaints on your own? We've listed Capita Business Services Ltd's contact information to help you in the process.

Phone Number08702407341 (Monday to Friday)
WebsiteCapita Business Services

Is Capita Business Services Debt Collectors a Scam?

If you're wondering whether Capita Business Management services is a scam, it's not. Capita Business Services Ltd, also called Capita Returns Management, is a valid debt collection company based in London. Capita Business Services debt collectors are approved by the Financial Conduct Authority (FCA).

Has Capita Business Services Debt Collectors Violated My Rights?

Debt collectors can be sneaky and will find a way to get to you despite some restrictions.

Here are some actions that count as harassment and violation of your rights:

  1. Contacting you severally in a day, including early morning and late nights
  2. Threatening you verbally or physically
  3. Using business logos to appear official when they're not

Other Ways You Can Use to Resolve Customer Service Complaints

Sometimes contacting your creditor might not solve your debt problems. You can look into the following and resort to whichever could possibly work best for you:

ADR Schemes

You can use an ADR scheme with the Financial Conduct Authority. An ADR scheme will help you solve your differences with the debt collectors and help you achieve an amicable solution.


Another way you can solve your customer service issues is through an ombudsman. If you take your complaint to a Financial Ombudsman, you'll get a response within ten days of making a complaint. Be sure to state the reason behind your complaint.

Small Claims Court

When everything else does not resolve your issue, you can turn to a small claims court. A small claims court should be your last solution because you'll need to demonstrate that you've tried to seek a solution using other ways.

How Long Can a Debt Collector Collect Debt From Me?

Six years. The Limitations Act 1980 in the UK indicates that a creditor only has six years to pursue their debt from you. However, the time frame is extended to 12 years for some mortgage shortfalls.

How to Make Payments to Capita Business Services Debt Collectors

You can make payments to Capita Business Service through online electronic payment or ePayment. You can complete your online payments via credit or debit card.

How to Get Assistance for My Debt Payments

If debt collectors are harassing you, but you're not in a position to pay off your debt, a great solution is to get a Debt Relief Order. A debt relief order can help you settle your debt if your debt is less than £30,000, you have no residual income left, or you don't own your house.

Get Debt Help With DoNotPay

Receiving constant or non-stop calls and harassment from a debt collection agency can cause you distress. It's, therefore, crucial to understand your human rights and how you can protect yourself from unfair debt collection practices.

DoNotPay is the most efficient solution to your debt problems, as it allows you to protect yourself by helping you manage debt collectors. We can help you find out if the debt collection company is compliant with debt collection regulations and help you decide the best way to handle them.

Here's how you can manage debt collectors using DoNotPay's help:

  1. Search “debt collection” on DoNotPay.

  2. Answer a series of questions about the debt collectors, including when you were contacted and how you were contacted, so we can determine if they have violated any debt collection laws.

  3. Decide which course of action you want to take based on our guidance, such as filing a debt verification request, demanding for the collectors to stop contacting you, or reporting them to a professional trade association.

And that's all you need to do, DoNotPay will take care of the rest. We'll deliver your request to the debt collector through first-class email or file a complaint with a relevant ombudsman or trade association, depending on the action you'll decide to take.

Get Debt Help for All Your UK Debt Issues

In addition to resolving your debt problems with Capita Business Services debt collection agents, DoNotPay can resolve other debt issues, including:

What Else Can DoNotPay Do?

Besides debt collector harassment, you might encounter several other problems, and DoNotPay is here to help you from the comfort of your home.

These are some of the various issues we can help you solve:

Want your issue solved now?