Can Employers Delete Bad Reviews on Indeed?

Can Employers Delete Bad Reviews on Indeed?

If you've found this article, you likely searched "?" And if you're searching for answers to that question, you might be concerned about your company's image, not only among potential hires but to your customers. After all, today's consumers increasingly take into account how a company treats its employees when they make purchasing decisions.

The answer is: No. Employers can't .

The good news? If the review doesn't meet certain benchmarks, a company can appeal to have Indeed remove the review. But that appeal takes a lot of work and convincing, which is why you might want to turn to DoNotPay to handle it for you.

Indeed's Policy on Removing Bad Reviews

According to Indeed's FAQ page for employers, they will only consider removing a review for certain reasons. We’ve listed them in the table below.

Reasons Indeed may elect to remove a poor review
  • It's libelous
  • It doesn't appear to have been written by a legitimate employee
  • It contains obscenity
  • It's abusive
  • It contains proprietary information
  • It includes the identities of specific people at the company
  • It's discriminatory

You can read more about Indeed's guidelines here

How to Get Indeed to Remove a Bad Review by Yourself

Indeed will inspect and investigate reviews if they are flagged either by an employer or a candidate who believes the review is inappropriate according to the above standards.

As an employer, you have more hoops to jump through as naturally, you have a clear motive for requesting that the review be removed.

Here are the steps for appealing to Indeed to have a bad review deleted from the platform:

  1. Go to
  2. Scroll to the bottom navigation options, and select "Help Center".
  3. Scroll to the bottom of that page, and select "Employer Help Center".
  4. In the field at the top of the page, type "Remove a bad review".
  5. Scroll down and click on the article titled, "How to manage company reviews"
  6. Scroll down to the section titled "To Report a Review".
  7. Read the section, and click on the link to proceed to the "Submit a Request" page.
  8. Under "What Best Describes You?", select "Employer or Advertiser".
  9. Under "What Do You Need Help With?", select "Company Pages".
  10. Fill out the form and be VERY specific in the "Message" field:
  • Include a date and description of the questionable review
  • Explain why the review does not meet community standards

Invite Indeed to follow up, so you can provide supportive information.

Note, Indeed encourages employers to respond directly to reviews on the website, and you should consider doing so before appealing to the company. You can find instructions for responding to reviews here

How to Submit a Removal Request to Indeed by Mail

You may feel more comfortable submitting your request by mail, as it might be easier to provide more thorough evidence to support your case. Here is Indeed's postal address:

Indeed, Inc.

6433 Champion Grandview Way

Building 1

Austin, TX 78750

Note that it may take longer for the review to be investigated if you contact Indeed by mail, as their customer service department is designed for online reporting. 

How DoNotPay Will Give You the Best Chance at Removing a Review

If you were unsuccessful at , or you simply want to choose the best way to get it done quickly and easily, DoNotPay has a solution. Here's how it works:

  1. Select which platform the review was posted on.


  2. Enter the url to the review and upload a photo to help us identify it.


  3. Indicate why you want to report the review and also provide a detailed description.


  4. And that's it! We'll report the review so that it gets investigated by the platform and taken down once they determine it's inappropriate.

If Indeed still refuses to comply, you always have the option of taking them to court. And guess what? You don't need to hire a lawyer to file a lawsuit; DoNotPay will do it for you

Need to Delete Reviews on Other Platforms? 

Perhaps you googled "Remove company reviews" and found this page even if you're looking for solutions to a different (or more than one) review platform. Guess what? We can help you remove negative reviews from all of them, including these major third-party review sites:

While each platform has its own policies and review protocols, you only have to follow the same simple four steps to let DoNotPay do the work for you! 

What Else Can DoNotPay Do for Your Business?

We're not just a reputation management service. We can help you with many different challenges unique to businesses of any size, including:

We can also help individuals, advocating for consumers and citizens who need help paying parking tickets, finding the right schools for their kids, and getting fees waived!

Get That Bad Indeed Review Taken Down ASAP

This is the perfect time to get to know DoNotPay, since you want to  quickly and easily without risking your company's reputation for employee care.

Once we've helped you with this problem, we're sure you'll want to check out our hundreds of other services, available for far less than your time is worth—and for a surprisingly low fee, considering it’s like having your own robot lawyer.

Want your issue solved now?