All You Need to Know About Cadbury's Customer Service Hacks

Jump the Phone Queue for Any Company All You Need to Know About Cadbury's Customer Service Hacks

All You Need to Know About Cadbury's Customer Service Hacks

Is there anyone out there who actually likes contacting customer service? Probably not. There are long wait times, unhelpful representatives, and all-around frustrating experiences regarding the situation. Simply put, talking to customer service isn't fun. However, there is an easy way to contact Cadbury's customer service team. So, how do you do it?

DoNotPay is the answer to that question. This online lawyer will wait on hold so you don't have to, even if waiting on hold seems like something that is "too simple" for a lawyer to do. All they want to do is help you with your problems.

Cadbury Customer Service Contact Information

There are a few ways you can contact Cadbury's customer service team, one of which is using a virtual assistant on their official website. You can also send a letter in the post, call customer service, and/or email the team. The website does not specify how long it will take to reach a resolution, however, so be prepared to take things further if nothing happens within a few weeks.

Cadbury Phone
  • Phone 1: 0800 818181
  • Phone 2: 029 016 9916
  • Phone 3: 0121 458 2000
Cadbury Email formContact us
Cadbury Virtual AssistantContact Cadbury UK
Cadbury PostCadbury UK, Consumer Relations, Cadbury, PO Box 12, Bournville, Birmingham, B30 2LU

Cadbury Corporate Information

If you plan on taking Cadbury to small claims court, you will need their corporate address. You may choose to contact corporate if customer service hasn't been able to help you too. In any case, it's simply a good idea to have the information on hand if something happens.

  • Corporate Address: Cadbury Head Office, 84 Linden Road, Birmingham, B30 1JR
  • Phone: 0844 880 7667
  • Phone 2: 0121 451 4444
  • CEO: Dirk Van de Put

If you don't plan on using this information, it's still a good idea to write it down and put it somewhere just in case. If a bigger issue happens then you'll know what to do with it.

Alternative Ways to Reach Out

Cadbury's customer service department isn't the only way to make a complaint or try to get an issue resolved with the company. There are actually several other ways you can do it, with small claims court being the last resort since it can be costly for both parties involved.

1. Social Media

Social media is one of the best ways to reach out to a company that has otherwise been unresponsive. Sometimes all it takes is sending a message to the social media page or making a negative post about your experience. Companies don't want a bad online reputation, so, if they happen to see your message or post, they'll likely try to respond and help you out.

2. ADR Schemes

ADR Schemes is a sort of third-party mediator between you and a company you're having an issue with. They'll attempt to help both of you resolve the situation and come to a satisfactory conclusion.

3. Ombudsman

An ombudsman is a person who has been appointed to look over an issue a customer has with a company, organization, or service that has been provided. In the case of an issue with Cadbury, you'll want to reach out to a Furniture Ombudsman, as they deal with retail complaints.

4. Small Claims Court

Taking Cadbury to small claims court should be your last resort, as even small lawsuits can be expensive and hard on both parties involved. However, if you do take them to small claims court, they'll probably try to settle out of court. No need to draw in the media.

Get in Touch with Cadbury Customer Service with DoNotPay

DoNotPay is there to help you get in touch with Cadbury's customer service team. Waiting on hold forever is frustrating, and we know that, so that's why DoNotPay has created the Skip Waiting on Hold product. They'll handle the wait for you.

Here's how you can use DoNotPay to skip Cadbury's phone queue:

  1. Open your web browser and sign up for DoNotPay.


  2. Type in Skip Waiting on Hold and select the product.


  3. Search for the company you’d like to call.


  4. Click on the name of the company and have us do the work for you.


That's it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

Skip the Wait at Any Company With DoNotPay

Cadbury isn't the only company DoNotPay will wait on hold with.

In fact, they can do this for you at almost any company, including:

And almost anywhere else.

What Else Can DoNotPay Do?

Almost anything. Whether it's finding missing money, taking someone to small claims court, or analyzing the terms of service for a website, DoNotPay can help. DoNotPay is there through it all, so don't miss out on the opportunity to take advantage of this amazing online lawyer.

Want your issue solved now?