All You Need to Know About Buena Vista Correctional Complex

Connect With an Inmate All You Need to Know About Buena Vista Correctional Complex

All You Need To Know About The Buena Vista Correctional Complex

Buena Vista Correctional Complex has three separate prisons within it. If you have trouble contacting an inmate there, DoNotPay can help.

The Buena Vista Correctional Complex was originally opened in 1892 as the Colorado State Reformatory. It reopened as an adult male facility in 1978. The Complex houses the Buena Vista Correctional Facility (BVCF), the Buena Vista Minimum Center (BVMC), and the Transitional Work Center (TWC). It is one of the largest correctional facilities in the State of Colorado.

The BVCF is a Level III facility housing 934 inmates classified as medium security and in close custody. The BVMC is primarily a facility focused on preparing inmates for their upcoming release. It houses 300 inmates classified as minimum restrictive. The TWC houses 75 inmates classified as minimum security and minimum restrictive.  The Transitional Work Center was formerly known as the Colorado Correctional Alternative Program, which was a boot camp.

Where is the Buena Vista Correctional Complex?

The physical location of the Buena Vista Correctional Complex is shown below.

Physical Address15125 US-24

Buena Vista, Colorado 81211

Phone Number(719) 395-2404
General EmailN/A

Mailing Addresses:

For the BVCF:

Inmate name and ID number


PO Box 2017

Buena Vista CO 81211

For the BVMC

Inmate name and ID number


PO Box 2005

Buena Vista CO 81211

How to Contact Inmates at the Buena Vista Correctional Complex

You can contact your loved one at the Buena Vista Correction Complex in more than one way.

The most common ways to contact your loved one or prison penpal at the complex are as follows:

Letters, Postcards, and E-mails.

Due to problems with drugs and contraband being smuggled into prisons across the country, all letters and incoming emails are scanned and printed before delivery to the inmate. They are also screened for coded messages, pornographic images, and lewd or suggestive text. The envelopes must be free of things like stickers and glitter. Greeting cards may not have pop-out features or glitter. They need to be simple in format.

Inmates can access emails through kiosks that are run by JPay. Simply create a JPay account and send your messages for a small fee that is a little more than the cost of a stamp. The prisoner's response will come through the USPS.


Inmates are allowed packages that come from third-party providers such as Union Supply Direct or Access Securepak. The best thing you can send an inmate is a new paperback from The book cannot have content that is suggestive or violent in nature. It has to be new and it can only be a paperback. Inmates are allowed to have two books at a time, and you can send up to three in a package. While Amazon does sell for third parties, the book must come directly from Amazon to be accepted at the facility.

Sending Money

If you would like to put funds in your inmate's account, there are only three avenues to do so: JPay, Western Union, and GTL. The inmate will be able to spend his or her money on various items from the canteen, including food, clothing, personal hygiene items, stamps and writing materials, and phone time. It can take two to three days to process the funds, and the funds are usually available to the inmate the day after they are deposited.

You can send money online or by phone with a credit or debit card or use cash at various locations around the country. There will be a fee for sending the money that will vary by which company you are using to send funds. Be prepared with their inmate number and facility whenever you are ready to send them money.

Phone Calls

The Colorado Inmate Phone System is used in all Colorado correctional facilities. To receive collect calls from an inmate, you will need to set up an account with them. Under no circumstances are inmates allowed to accept incoming calls. The inmate may call out using the system either through collect calls, advance pay collect calls, or debit calls. In-state and out-of-state calls are charged at $0.12 per minute, while international calls are $0.50 per minute.

Inmates are only allowed to call those people who are on a pre-approved list. If you would like to be added to that list, send your inmate a letter.


In order to visit your loved one, you need to be on an approved visitor's list. The visitor's list is restricted to family members and close friends. Those who are former inmates are usually denied, as are those with a criminal record. Other denials of application are at the discretion of the warden. DoNotPay can help you apply for visitation.

Visiting hours for approved visitors for inmates in the BVCF are Friday, Saturday, and Sunday from 9:00 am to 2:30 pm.

Visiting hours for the BVMC and TWC are Saturday and Sunday from 9:00 am to 2:30 pm.

There are strict dress codes for visiting inmates at correctional facilities. If you are not dressed within the guidelines for Colorado correctional facilities, you will be denied your visit to your loved one.

Visitation Dress Code:

  • Visitors must not wear garments that expose the stomach, midriff, cleavage, back, or underarm.
  • Jewelry allowed is a wedding ring set, one religious pendant, and a medical alert bracelet or pendant.
  • No controversial or objectionable designs on clothing including gang, obscene, drug or alcohol designs or messages, including profanity.
  • No top or bottom clothing that is solid green or orange.
  • Undergarments must be worn and not be visible.
  • Skirts and shorts may not be shorter than knee length when standing.
  • Tops must have sleeves and may not expose cleavage at any time.
  • If a piece of clothing is sheer, it must be worn with non-transparent articles of clothing beneath it. Undergarments may not be visible.
  • Clothing needs to be worn as it is intended, in other words, no sagging pants.
  • Hair extensions and wigs will be respectfully searched. Clip-on hair extensions are not allowed.
  • No wraparound clothing.
  • No hats or hoodies.

Steps to Take Before Contacting a Prisoner

Before you take the steps to send funds, packages, or try to visit an inmate, you should do the following:

Always reach out to an inmate with a letter before attempting to send funds or packages. Phone calls and visitation require an approved list, and you don't know what your loved one's preferences or restrictions are until you reach out to them. You will need to obtain the exact facility where your loved one is located as well as the identification number.

Difficulties You May Encounter Contacting a Loved One in Buena Vista Correctional Complex

The Colorado Department of Corrections has strict rules regarding contacting an inmate. You may run into difficulties with:

  1. Sending funds. Each deposit is investigated. If it is believed that the funds are coming in for the purposes of bartering or are deemed questionable in any way, they can be confiscated from the inmate account and placed in a holding account while they are investigated.
  2. Sending packages. There are limits to how much an inmate is allowed to have and receive at any given time. Always check with your loved one before sending them packages.
  3. Phone calls. Even if you prepay for phone calls, your loved one will not be able to call you until they place you on their list.
  4. Visitation. Only those pre-approved by the facility are allowed to visit an inmate. You must apply to the facility itself and be approved. There are limits to how many people are allowed to visit an inmate each day. You must also call and schedule your visit in advance.

DoNotPay Can Help You Connect With a Loved One or Get in Touch With Your Incarcerated Friend

DoNotPay's connect with an inmate program is the best way to connect with a loved one or find your incarcerated friend.

  1. Locate the Connect With an Inmate service on DoNotPay. 
  2. Choose whether you want to locate a loved one, create a virtual mailbox, or send a personalized letter. 
  3. If you want us to find your loved one, provide his or her personal details and the state they are located in. We'll then conduct a search on the appropriate state database. 
  4. If you want to create a virtual mailbox, just provide your full name! We'll set one up for you so you can easily receive incoming mail from your loved one. 
  5. If sending a personalized letter, tell us which facility your loved one is located in and what you would like to say to them. You can even include a photo! Your letter will be delivered automatically - just wait 10 days for it to arrive to your loved one! 

What Else Can DoNotPay Do?

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