How To Initiate Your Boost Mobile Insurance Claim

Insurance Claims How To Initiate Your Boost Mobile Insurance Claim

A Guide To Filing a Boost Mobile Insurance Claim in the Blink of an Eye

Boost Mobile advertises giving you peace of mind with their phone insurance. The company promises to provide you with a new device if the current one starts malfunctioning or gets lost or stolen. Does Boost Mobile deliver on these promises?

The truth is it has never been easier to submit a Boost Mobile insurance claim since our AI-powered app streamlines the process! DoNotPay can help you file different insurance claims in a few clicks, including accident, unemployment, hurricane, flood, or hail.  

What Does Boost Mobile Insurance Cover?

If you have opted for Boost Mobile insurance, you should know that it offers the following coverage options:


Covered Not Covered
  • Accidental damage
  • Theft
  • Loss
  • Mechanical or electrical failure not covered by the warranty
  • Regular accessories received when buying the phone
  • Rust 
  • Corrosion
  • Income loss
  • Intentional acts
  • Pre-existing issues
  • Business interruption
  • Warranty-covered expenses
  • Unauthorized replacements or repairs
  • Failure to adhere to manufacturer’s maintenance recommendations

If you would like to check about the coverage in detail, review your Boost Mobile insurance policy. To get the insurance, you need to pay $7 a month. 

Boost Mobile insurance is available within 30 days of activation for:

  • New phones
  • A new phone swap
  • Upgrades on a new phone

You are eligible to file a Boost Mobile insurance claim for up to two approved claims within a year from the first replacement. Depending on your phone type, you will need to pay a deductible of $20–$175.

DoNotPay Files Boost Mobile Insurance Claims Hassle-Free

We can save you time and energy by filing your Boost Mobile insurance claim in a few clicks! You do not have to hold the line forever waiting for a representative to answer your inquiries. 

To let DoNotPay handle the whole claims process for you, do the following:

  1. Access DoNotPay from a web browser
  2. Choose the type of your insurance
  3. Provide basic information
  4. Indicate why you are filing your insurance claim and enter the details regarding your phone and provider 

After hitting a few buttons, you can relax and let DoNotPay complete and file the required claim form on your behalf.

What happens next? A Boost Mobilerep will contact you with further instructions, and they will soon replace your phone.

We offer an efficient way to submit a claim with different insurance providers across the USA, including The General, Allianz, 21st Century, Fred Loya, Farmers, Liberty Mutual, Farm Bureau, Alliance United, or FedEx. 

File a Boost Mobile Phone Insurance Claim by Yourself

Here are the available options to submit a Boost Mobile insurance claim:

  1. Online
  2. By phone
  3. Via mail or email

Submit Your Boost Mobile Insurance Claim Online

If you prefer filing a claim online, here is what you should do:

  1. Visit the Claim Page
  2. Click on the Start a Claim button
  3. Enter your phone number
  4. Provide your Boost Mobile PIN
  5. Confirm you are not a robot
  6. Go through the terms of use and privacy policy
  7. Tick that you have read the terms of use and privacy policy
  8. Click on Login
  9. Follow the prompts

You can also track your Boost Mobile insurance claim status online, in the same way as explained above.

If you have any questions regarding the claims process, contact customer service at the number provided in the following section.

File Boost Mobile Phone Insurance Claims via Phone

You can file your insurance claim by talking to a customer service representative at 1-844-534-3099. You can call this number every day during business hours, i.e., 6 a.m.–11 p.m. (CST).

Use Email or Regular Mail To Send the Requested Documentation

Are you having problems uploading the required documentation via the online form? In this case, you can send the documentation to one of the following addresses:

  • documents@brightstar.com
  • Brightstar Device Protection, LLC Attn: Asset Protection, P.O. Box 03, Alpharetta, GA 30009-9998

Should you choose to email or mail the necessary documentation, the claiming process may last longer. 

Can I Get a New Phone From Boost Mobile?

You should receive a reconditioned replacement phone of the exact make and model. If unavailable, the replacement will be of like kind and quality. The reconditioned phone might come with some non-original parts and cosmetic flaws.

What To Do With the Damaged Phone

When Boost Mobile approves your claim, you will have to ship your broken phone to the address provided with the replacement device you have received. You have to return your damaged phone within ten days. Otherwise, you will have to pay fees of up to $200. 

DoNotPay Assists if Boost Mobile Rejects Your Claim

Insurance companies tend to deny claims for different reasons. That is why DoNotPay has made the Appeal a Denied Insurance Claim feature. 

Initiate the appeal process by doing the following: 

  1. Open DoNotPay in a web browser
  2. Choose your insurance type
  3. Click on Appeal a Denied Insurance Claim
  4. Follow our simple prompts 

Our app will immediately send your appeal. Do not give up, but fight bureaucracy with DoNotPay, your loyal robot assistant, at your side. Should you choose to cancel your Boost Mobile subscription, DoNotPay can do it for you. 

DoNotPay Is Your Shortcut Through Bureaucracy

With our app, you do not have to spend hours figuring out how to request a refund, cancel a service, or book a DMV appointment

We take over all the hard work! Forget about waiting in a phone queue for hours in hopes of reaching a customer service rep. Our AI-powered app will call any company for you and ping you when a human appears on the other end of the line. 

DoNotPay also speeds up the process of filing insurance claims, claiming warranties, reducing property tax, and drafting various legal docs

Keep the Communication Lines Clear With DoNotPay

Do you know how powerful DoNotPay’s virtual credit card is?

This super-smart feature can not only sign you up for no-risk free trials but can provide you with an alternative email address. You can test any service without giving out your real email, which will keep your inbox clean from spam!

If you have family or friends within the U.S. prison system, our app helps you get in touch with them quickly. 

We can also make sure you do not become a target of text and robocall scammers! Keep your phone number private and avoid this type of harassment by using our Burner Phone feature!

In case you need to fax a document, there is no need to search for the instruction manual on how to operate a fax machine. DoNotPay makes it simple to send online faxes anywhere!


Want your issue solved now?