How to Contact BGE Customer Service the Easy Way

Many people may cringe at the mention of customer service. Whether it's because they can't stand dealing with them, or because they work in the department, the bottom line is that no one likes it. There's often a long wait time to get to speak to a representative, so you may find yourself spending hours on hold, listening to the same style of "elevator" music and repeated announcements by an automated voice. Luckily, there's a way to avoid all the annoying things that come with waiting on hold. That being said, how can you skip the BGE customer service phone queue?

DoNotPay has come up with a clever way of jumping customer service phones queues for over 10K companies, including

• Amazon
• Walmart
• Mojang
• Rockstar
• Ubisoft
• Marriott.

This clever solution is actually to let DoNotPay do the waiting for you. 

BGE Customer Support Number and Email

BGE, or Baltimore Gas and Electric, is Maryland’s largest gas and electric utility company. There are three different numbers you can call for customer support, depending on the situation, but there is no email listed for customer service inquiries.

Customer support is available 24 hours a day, 7 days a week. Someone will always be available to help you, but this doesn't mean you won't have to wait on hold for a while. 

Find Quick Help for Your BGE Problems

Going to BGE's FAQ page on their website may answer a question faster than calling their customer service line, but that isn't always the case. If you have a different question, one that isn't an emergency, you may be able to get a response if you go through social media. Posting a public question on Facebook or Twitter tends to attract the attention of a company, mostly because they don't want their online image to be damaged by not responding. 

BGE Corporate Address

BGE's corporate headquarters is located at 1068 N. Front St., Baltimore, MD, 21202. Having the corporate address can be useful when it comes to paying a bill, if the Maryland headquarters are the closest BGE building to you, but it can also be useful if you plan on suing the company.

Can I Sue BGE if They Refuse to Help Me?

Yes! You can sue BGE with DoNotPay's assistance if they refuse to help you resolve an issue or answer a question. Customer service can be extremely frustrating to deal with, especially when it comes to utility bills or any other type of money issue a company says you owe them. Luckily, DoNotPay has a product for this problem too.

Here's how DoNotPay helps with the process:

1. DoNotPay generates a demand letter you can send to BGE to try to settle things out of court.
2. If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
4. You will then serve BGE, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
5. Finally, show up in court! DoNotPay will provide a script you can use before the judge.

Common Reasons People Reach Out to BGE's Customer Service Department

There are some common reasons people will reach out to BGE's customer service department. Sometimes, this is due to an emergency or a billing issue, or simply to report an outage. However, there are still a variety of other reasons someone may reach out to customer service.

Some reasons include:

• Damage claims
• Customer safety guides
• Utility worker imposters
• Utility worker theft
• Mobile app inquiries
• Billing issues
• Outages
• Downed power lines
• Gas leaks

Get in Touch with BGE Customer Service Using DoNotPay

DoNotPay knows the struggle of getting in touch with customer support, and they don't want you to suffer through the long phone queue. That's why they've come up with a solution to the problem just for people like you. It's called Skip Waiting on Hold, and basically means DoNotPay will do all the waiting for you. They'll connect you with a representative as soon as one gets on the line.

Here's how you can use DoNotPay to skip BGE's phone queue:

1. Open your web browser and sign up for DoNotPay.

    

2. Type in Skip Waiting on Hold and select the product.

    

3. Search for the company you’d like to call.

    

4. Click on the name of the company and have us do the work for you.

    

That's it! DoNotPay will let you know the instant someone picks up, so you can talk to a customer support representative without having to spend a second waiting on hold.

That's Not All DoNotPay Can Do

Did you know DoNotPay can help you with almost any problem you have? It doesn't matter if the problem is a legal or everyday one because they have your back through it all. Aside from jumping phone queues, DoNotPay can help schedule DMV appointments, find missing money, and find free trials to participate in! Make sure you take advantage of DoNotPay before you spend another second on hold with BGE's customer support team.