Contact Baxi Customer Service the Easy Way

Waiting on customer service phone lines can be frustrating and tiring. While you could use that time to do other things, you, unfortunately, require the help of the service you are calling, which motivates you to wait just a little longer on the call.

However, some companies never connect customers to agents, and some simply ignore customer enquiries. Luckily, you have other viable options like DoNotPay, which help you skip Baxi customer service lines and speak to an agent directly and immediately.

Baxi Customer Service Contact Numbers

You can get in touch with Baxi customer service via phone or email. The company has two phone numbers for customers to reach them through. You can find the company's contact information in the table below:

Baxi customer support	Phone Numbers
Support enquiry or general help	0330 678 0917
For specific help	0330 678 0165
National gas emergency	0800 111 999

Baxi is open every day of the year and is available from 8 am to 6 pm every Monday to Friday, and 8.30 am to 2 pm on weekends and bank holidays.

Alternative Ways to Resolve Baxi Customer Service Complaints

If you're unable to get a satisfactory response from Baxi customer service or want to complain further, here are options you can look into:

Filling out a form: You can also contact Baxi by filling out the customer service Contact Form and including your name, enquiry type, company name, email, phone number, message, and address.
Mail: You can write to the company and mail your letter to Customer Relations Baxi Customer Support Brooks House Coventry Road, Warwick CV34 4LL. Remember to include your full address and postal code, type and model of your appliance, installer details, and relevant pictures or information.
Social media: Baxi has an established social media presence which you can use to get them to address your complaint.
FAQ Page: Baxi's FAQ Page contains helpful information which you can use to get your issues handled.

Baxi Corporate Address

Baxi's headquarters are located in Brooks House Coventry Road, Warwick, United Kingdom CV34 4LL. All enquiries are handled by Baxi customer service. Having Baxi's corporate address is essential if you want to send a demand letter or wish to serve them with a lawsuit.

Can I Sue Baxi If They Refuse to Help Me?

If you feel Baxi customer service declined to help you or hasn't honoured their part in service to you, you can settle the issue in a small claims court. DoNotPay can help you in that regard by taking care of the heavy work so that you don't have to. Here's how DoNotPay's involvement in the issue works:

We will create a demand letter that you can send to Baxi. This letter is an olive branch that you will extend to the company to get them to settle outside the courts.
If Baxi ignores this demand letter, it's time to fill out relevant court forms. DoNotPay will walk you through the process and help you file the complaint officially with a small claims court. We will also create extra copies in case of anything.
Serve Baxi with a notice. Always remember to specify in the document why you're suing the company.
Make your case in a court of law using a prepared script provided by us.

Common Reasons Why People Get In Touch With Baxi Customer Service

You can get in touch with Baxi customer service for

Billing issues
Appliance problems
Booking a service
Booking a repair
Complaints about unfriendly service from the engineers

Contact Baxi Customer Support With the Help of DoNotPay

It's understandable to want to be done with a problem, especially from a huge company like Baxi. However, it doesn't mean you won't experience some hurdles trying to solve the issue. You have to wait in long phone queues to get in touch with a Baxi customer service agent. You also have to keep trying the line in case they don't pick up the first few times.

DoNotPay understands how valuable your time is, and we want you to use it well, which is why we have come up with a 'Skip Waiting On Hold' feature that lets us sit on calls for you. DoNotPay's robocall feature waits for an agent on your behalf and alerts you when one comes to the line.

Here's how you can use this service:

Head over to DoNotPay and sign up.
Key in the 'Skip Waiting On Hold' product and select it.
Look for the company you want to call.
Click on it and let us take it from there.

Jump Phone Queues at Different Companies Using DoNotPay

Need some help contacting a customer service department? Check out our list below to find some of the most requested options:

What Else Can DoNotPay Do?

Getting you through the Baxi customer service line isn't our only speciality. DoNotPay has years of experience handling various other bureaucratic issues such as