Did AXA Ignore Your Complaints? — Here's What You Should Do

No one likes to have an issue with a company because in many cases, consumers don't know how to properly file a complaint and get the satisfaction for the issue that they have. If you have an issue with making AXA complaints or complaints against another company in the UK, it is important to understand the process to get a resolution.

Most companies have a way for consumers to contact customer service to get simple answers to questions and other inquiries. However, customer service may not be able to solve all the issues that come up with consumers, particularly if they are seeking a refund or reimbursement for products and services. If you need help getting started filing a complaint against AXA or other companies, you can get the help you need from DoNotPay.

How to Make a Complaint to AXA

If you have any type of coverage from AXA, whether it is a car, home, business, travel, or health insurance, you should be able to have your concerns addressed when needed, and you should be able to file a claim when you want easily. The easiest way to get the answers you are searching for is to contact AXA with your question or concern. AXA provides some ways you can file a complaint about your subscription or services.

1. Log in to Your Account

The easiest way to make changes to your policy or find answers to your questions is to log in to your AXA account. If you still have questions and would like to send a message to a customer service representative through live chat, you can do that from your dashboard.

2. Call by Phone

If you want to speak to an AXA representative, you also have the option to call by phone.

If you are in the UK, the number is 0330 024 1158 and representatives are available Monday-Friday, 8 am-8 pm, Saturday 9 am-5-pm, Sunday 9 am-3 pm, and on Bank Holidays 9 am-3 pm.

If you are located in Northern Ireland, the number is 0289 002 0104. Representatives are available Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm.

3. Through Social Media

AXA also has representatives available to offer assistance with complaints during normal business hours. You can contact AXA through Facebook or Twitter.

4. Contact Form

You can also use AXA's online contact form to file a complaint and get an answer to your inquiry.

AXA Contact Information
Website	https://www.axa.co.uk/
Phone Number	If you are in the UK, the number is 0330 024 1158. If you are located in Northern Ireland, the number is 0289 002 0104.
Social Media	Facebook Instagram Twitter

Other Ways to File a Complaint Against AXA

If your issue isn't resolved by taking it directly to the company, there are some other ways that you can get your complaint addressed so that you can get some type of refund or compensation. If you would like to avoid going to court over the issue, you can choose to resolve it with the help of an alternative dispute resolution, which is a service provided by the government for consumers to resolve their issues with companies.

Another option is to utilize the services of a private sector ombudsman who can help look into the issue to find ways for you and the company you have a complaint against work out a resolution without having to resort to small claims court. If that doesn't work, taking a company to small claims court is an option, although it can be a lengthy process.

DoNotPay Can Help Get You Refunds

If you are unsatisfied with a product or service, it is important to know that you can get a refund for unsatisfactory service. With DoNotPay, you can take the steps necessary to request a refund so that you can get satisfaction for a service that doesn't meet your needs.

DoNotPay's Manage Subscriptions can help you take care of any subscription that is not meeting your needs, such as an insurance plan from AXA. All you have to do is follow these steps:

Search for the Manage Subscriptions product on DoNotPay
Decide when you want your subscription to end
Answer some questions about your subscription

That's it. DoNotPay can submit a request for cancellation on your subscription.

Get All Types of Customer Service Issues Solved With DoNotPay

Whenever you purchase a product or sign up for a service, there is a chance that something may not work the way that you want. In these cases, it is important to know that you can contact customer service and get the answers you need. DoNotPay can provide you with the steps you need to successfully contact customer service at a variety of businesses, including