File an AT&T Insurance Claim With DoNotPay

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Get Your Money's Worth—File an AT&T Insurance Claim

AT&T is the largest telecommunication company in the world.

If you have a pricey phone, tablet, or another gadget, AT&T insurance or a warranty can come in handy. Your AT&T insurance can cover the costs in case someone steals your device or you lose it, break it, or damage it in another way.

In this practical guide, we will show you how to file AT&T and other insurance claims.

What Does AT&T Insurance Cover?

AT&T offers several protection plans that should help you in case you lose or break your device. Check the following table to see what plans they offer and their features:

Insurance PlanFeatures

Mobile Insurance

  • Coverage for one device
  • Device replacement the next day
  • Two claims in 12 consecutive months
  • $49 screen repair deductible
  • $8.99 per month

Protect Advantage for 1

  • Coverage for one device
  • Device replacement the same day
  • Three claims in 12 consecutive months
  • $29 screen repair deductible
  • Unlimited battery replacement
  • Device improvements
  • $15 per month

Protect Advantage for 4

  • Coverage for four devices
  • Device replacement the same day
  • Eight claims in 12 consecutive months
  • $29 screen repair deductible
  • Device extensions
  • Unlimited battery replacement
  • $40 per month

The Difference Between AT&T Warranty and Insurance

Before you go any further, you should learn the difference between insurance and a warranty.

Warranties usually cover problems when devices don’t work as originally described. While warranties come with devices free of charge, you have to pay to have the insurance protection.

The insurance covers the loss, theft, damage, and malfunctions of a device not covered by a warranty.

Why Use DoNotPay To File AT&T Insurance Claims

Insurance companies use all sorts of tricks to stay clear of actually doing their job—paying the clients what they owe them. They use various reasons to deny your claim, such as not having enough evidence, claiming that you could have avoided the accident, not filing the claim properly, and many more.

Besides that, the process of filing an insurance claim can be so tiresome that it deters people from doing it in the first place.

To put an end to that, DoNotPay created a convenient tool for filing insurance claims in under five minutes! Our service works with any insurance company and deals with all major insurance types, including:

We can even help you file unemployment insurance claims.

How To File an Insurance Claim With AT&T Using DoNotPay

Whether you’ve been in a car accident or had a hailstorm ruin your house’s roof, your car or home insurance should cover the damages.

You should access DoNotPay from a and follow these steps to file an insurance claim:

  1. Search for the type of insurance and insurance provider
  2. Provide the necessary personal information and number of your policy
  3. Enter the reason for your claim and describe the details of the accident
  4. Submit the claim

Once you hit the Submit button, we will forward your claim to the insurer. The company will notify you about the next steps.

What Do I Need To Do Before Filing Insurance Claims for AT&T

You should keep in mind that there is a time limit for filing an AT&T insurance claim. You have to file a claim within 60 days of the day of the incident.

Before getting started, you should gather the following information:

  • Brand and model of the device
  • Wireless passcode
  • Date of loss or damage

Once you collect all the information, you may proceed to file an insurance claim.

How To File the AT&T Insurance Claim on Your Own

Asurion is the company in charge of processing AT&T insurance claims. There are two methods for filing insurance claims:

  1. By phone
  2. Online

Filing AT&T Insurance Claims Over the Phone

If you prefer dealing with tasks over the phone, you can do it by calling 888-562-8662 during working hours:

  • Mon–Fri from 8 a.m. to 10 p.m.
  • Weekends from 9 a.m. to 9 p.m.

Filing AT&T Insurance Claims Online

Follow these steps to file an AT&T insurance claim online:

  1. Go to Asurion
  2. Click on the Claims button
  3. Select the AT&T tab
  4. Hit Get Started
  5. Enter information about the device
  6. Specify what plan you are using
  7. Describe what happened to the device
  8. Pay the deductible

Depending on what happened, the company can repair or replace your device.

If a Company Rejects Your Insurance Claim, DoNotPay Will Help You Appeal It

Another DoNotPay’s fantastic feature is appealing rejected insurance claims, regardless of the company. More often than not, companies will deny their clients’ claims. Don’t let that stop you from getting what they owe you!

Access DoNotPay from any and appeal any rejected claim with our handy Appeal Denied Insurance Claim feature.

We will help you improve your chances of success by composing the best insurance appeal letter.

Keep Your Money Safe With DoNotPay

Don't let greedy companies threaten your consumer rights by holding back refunds, refusing to cancel your subscriptions, or charging you after your free trial ends.

DoNotPay helps you try out different services without providing your credit card info or phone number—you will never again have to deal with unexpected post free trial charges!

Our app also helps you avoid paying unnecessary parking tickets, delay challenging bills, or waive your college application fees.

If any company refuses to issue you a refund or an airline won't compensate for canceled flights, we can help you sue them in small claims court.

DoNotPay Is a Time-Saving App

How many customer service reps do you have to deal with only to file an insurance claim or book your DMV appointment?

DoNotPay helps you sort out these tasks and much more in only a few clicks.

Get your revenge on robocallers, report text scammers, find validated clinical trials, claim your warranties, get in touch with your loved ones in prison, and protect your creative content—all in less than five minutes.

No more hours-long phone calls, emails, or in-person visits.

We cover everything from freeing your inbox from spam to providing excellent prep tests for government exams! Save time with your all-in-one app!

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