Contact Air India Customer Service the Easy Way
Air India customer service centers, like many of their kind around the world, have taken steps in recent days to keep pace with recent technological developments. That means you can't just pick up the phone, make a call, and immediately connect with a human being.
While 40% of American consumers believe that companies have better focused their attention on customer service in recent years, 52% of people around the globe believe that companies need to take action on feedback provided by their customers. There's little doubt that automation and long waits in phone-tree lines lessen people's confidence in the customer service experience.
Fortunately, with access to a web browser and DoNotPay's Customer Service feature, you can let us do the work on your behalf. When you need to get in touch with Air India customer service, you can move on with your day and only engage once we've reached a human being on your behalf.
Air India's Support Contact Number and Email
How you contact Air India's customer service department will depend on whether you're contacting the company from inside or outside India.
Contacting Air India Domestically
If you currently live in or are visiting India, you can use the domestic line to call customer support.
Call 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only. (Air India)
Before you place your call, however, make sure the question you have hasn't already been addressed in Air India's online FAQ.
Contacting Air India Internationally
Contacting Air India from outside the country requires you to use specific numbers based on your geographic location.
| USA & Canada | 1888 634 1407 (Toll Free) |
| UK | 0800 048 9254 (Toll Free) |
| Australia | 613 701 98270 (Toll Number) |
| France | 331 874 06644 (Toll Number) |
| Germany | 496925511337 (Toll Number) |
| Singapore | 800 101 4016 (Toll Free) |
| All other international callers | +91 124 2641407 or +91 20 2623 1407 (International call rates applicable) |
Important Note: These are not all toll-free numbers.
Check to see whether your call will lead to charges and count the cost before you call via your cell phone rather than DoNotPay's web-based Customer Service feature.
Finding Fast Help for Air India Issues
Before making a time-consuming phone call, check to see if there's a faster way to resolve your issue.
- Visit Air India's help page
- Email your question to contactus@airindia.in
- Try your luck at the customer service desk onsite at the airport the day of your flight.
- Reach out by tagging Air India on social media.
- etc.
Depending on your situation and the timeline of your concern, one or the other of these items may make more sense than the others. Without DoNotPay's Customer Service feature, you're left to try your luck.
Why Airlines Like Air India Are Seeing Longer Customer Service Hold Times
Airlines like Air India are seeing longer customer service hold times across the board. There are definite reasons for this, one of which is an ongoing labor crisis. Customers are seeing the byproduct of understaffing not only with issues like customer service wait times but also long delays getting their baggage. (Washington Post)
With hold times increasing, it only makes sense to turn to any tools you can find that will cut your wait times.
Get in Touch With Air India's Customer Service With DoNotPay
Air India's customer service wait times may be on the rise, but that doesn't mean you have to let them disrupt your entire day. With DoNotPay on your side, you can let us do the hard work on your behalf.
Rather than dialing a number and spending hours navigating a phone tree and listening to canned music, you can leverage DoNotPay's Skip Waiting on Hold product. We'll only contact you once there's a real person on the line, and it's time for you to explain your needs.
Here's how you can use DoNotPay to skip Air India customer service’s phone queue:
- Open your web browser and sign up for DoNotPay.
- Type in Skip Waiting on Hold and select the product.
- Search for the company you'd like to call.
- Click on the name of the company and have us do the work for you.
That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.
DoNotPay Can Help Across the Board
DoNotPay's Customer Service features work with all major companies in the world, regardless of the industry. No matter what your needs are or which customer service center you need to contact, we can help.
And we aren't just here to help with customer service. We can also help you handle small claims court, schedule DMV appointments, and file official complaints. Come learn more about our easy-to-use products and services.