How to Get Your Adventist Health Medical Records the Easy Way

Request Medical Records How to Get Your Adventist Health Medical Records the Easy Way

How to Get Your Adventist Health Medical Records the Easy Way

Everybody should get their medical records when they ask for them. Getting medical records is a right set out by the 1996 HIPAA Act that prohibits a patient's information from being used or disclosed without express authority.

With this Act in mind, getting your  should not be an issue. However, the process may be tedious and time-consuming. DoNotPay is an AI-powered robot lawyer that helps you navigate obtaining your medical records.

Faith-based Adventist Health is a nonprofit health system that serves Hawaii and the West Coast. The system also serves other communities in the U.S via its company-Blue Zones.

What Types of Medical Records are Restricted from Release?

Adventist Health may restrict some medical records from release, such as:

  • Medical records involving abuse of minors
  • Mental health records
  • STD (sexually transmitted disease)
  • Drug and alcohol abuse treatment

Adventist Health keeps electronic medical records under tight wrap to prevent information leakage. Hacking has become quite common, so access to these records circulates among a very small group of hospital personnel.

A caregiver acts on behalf of a minor under 12. A child above 13 can give consent to whether they want their parents to access their medical records. The caregiver may also act on behalf of an adult who gives written consent via filling out an authorization to release a .

How to Get Medical Records from Advent Health

You can request a copy of your . You should submit proof of identification and a written request to get these records. You can do this in several ways:

1. E-mail

Fill out the Authorization to release medical information form and submit it to:

2. In-Person

Come in person to the Health Information Management (HIM) office in Hanford, Tulare, Reedley, or the Adventist Health Medical Office that you want records from.

3. Mail

Download and print the authorization form and mail the request to the appropriate address below:

Adventist Health Selma

1141 Rose Avenue

Selma, CA 93662

Attention: Health Information Management

Adventist Health Tulare

869 N. Cherry Street

Tulare, CA 93274

Attention: Health Information Management

4. Fax

You must send a  to the Clinic where you got the services.

For Hanford/Reedley/Selma559-537-0792
For Tulare559-685-3821

5. Online

Register at Adventist Health Castle. Log in to the patient portal and view your health records.

6. In-person

Health Information Management (HIM) office in Hanford, Tulare, Reedley, or the Adventist Health Medical Office

Give Adventist Health at least 2 days to copy the records and send them. The delay might be quite inconvenient. While you wait for the full records, you can log in to the patient portal and:

  1. View all your radiology, pathology, and laboratory reports
  2. Reprint or download discharge instructions and educational documents
  3. Access your medical records such as medication, allergies, and immunizations
  4. Download or view doctor visits and health summaries

Find out how long the hospital can keep medical records in your state. Generally, California can keep records for up to ten years.

Before going to Adventist Health Castle for your records, call or fax the completed authorization form for them to prepare the records in advance. It takes 48 hours to copy the records over three years, as long as they exist on microfilm.

If you need the records urgently, they will try to accommodate your request. If you don't go to the medical center, send them the completed form and a photocopy of a photo ID such as a driver's license. You can also fax the form with a copy of a photo ID to  (808) 263-5385. This process takes time and a lot of patience.

How to Transfer Medical Records to Adventist Health

Adventist Health provides you with record copies free of charge as long as you have valid authorization and the copies are for the continuation of care. You can mail or pick up the records at Adventist Health Information Management. You can also request the records in electronic formats such as a CD.

Adventist Health will send your medical records to your doctor or healthcare facility at no charge for medical care continuation. You do not need to fill out an authorization form for this.

Ask the doctor or facility to call the Adventist Health Information Management office (808)263-5153 and request a copy of your medical records. This process might be time-consuming, and DoNotPay can help you save time by requesting the records on your behalf.

Does Adventist Health Charge for Medical Records?

If you request copies of your medical records, note that Adventist Health charges a prepayment of $6.50 and 0.25 cents per page. This process might take up to fourteen working days. You have to provide a valid ID photo.

For  Glendale Cath lab and radiology images, contact:

Health Information Management

1509 Wilson Terrace

Glendale, CA 91206

Cath Lab: 818-863-4250

Radiology: 818-863-4185

For Simi Valley:

Adventist Health Simi Valley

Health Information Management

2975 Sycamore Drive

Simi Valley, CA 93065


Fax: 805-955-6824

Get Your Medical Records Using DoNotPay

You have a legal right to get your medical records on demand. Sometimes, doctors or hospitals may decline for varying reasons. The procedures might also be very tedious and time-consuming.

How to request medical records using DoNotPay:

DoNotPay has handled such requests and knows how to draft an effective letter to your health care provider to help you obtain your health records fast and efficiently.

  1. Look up medical records on DoNotPay’s website.


  2. Enter the name of the health care provider you’d like to receive medical records from.


  3. Answer a few questions about your provider and where you’d like to send the records.


That's all you need to do. Now you can sit back and wait for the healthcare provider to send your records.

DoNotPay Works Across All Local Healthcare Systems and Hospitals

The world’s first robot lawyer is designed to work seamlessly across hospitals and clinics. Not only can we assist you in requesting for your medical records from Adventist Health Medical Office but also with the following:

No matter where you need it from, we can help you in obtaining the health records that you need.

Other Ways DoNotPay Can Help

When you’re done getting all the health documents that you need, you might want to check other issues that you can ask DoNotPay to solve for you. Here are some tasks that we can handle for you:

Using DoNotPay makes your life much easier, and you never have to spend valuable time solving problems when DoNotPay can do it for you! Download DoNotPay today and enjoy all the solutions the app has to offer.

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